Recognize great work
Positive comments shared with employees automatically
Evaluate and Motivate Every Employee
Reviews built on the voice of the customer
Every survey ties responses back to the employees involved. You get a report per employee, per role, and per department, and your teams automatically receive the positive comments written about them.
They trust us
More than 2,000 businesses trust us
Why performance reviews ring hollow
Annual reviews too often rest on the two or three situations the manager happens to remember. The employee remembers different ones. The conversation turns into a negotiation of impressions instead of a coaching moment.
What it costs you:
Great work goes unnoticed
Recognition is often the real paycheque. Yet the glowing comments your customers write stay inside the platform, read by management only, and never reach the person who earned them.
Follow-ups rest on impressions
Without per-employee data, a manager can neither confirm nor challenge a perception. Coaching conversations get uncomfortable and real training needs stay invisible.
Fair comparison is impossible
A technician, a sales advisor, and a receptionist are not judged on the same criteria. Without metrics per role, any comparison is unfair and demotivates more than it helps.
Give every employee the feedback they earned.
How to evaluate your employees with InputKit
Your customers do the evaluating, not an internal form. Each question can be tied to a role, a metric, and a department, so results can be read per person, per team, or per service.
Automatic sharing of positive comments
1. Comment receivedA customer highlights
A customer highlights
the excellent work
“Marie delivered exceptional service.”
2. Automatic sharingInputKit forwards
InputKit forwards
the comment
Positive commentsMinimum rating: 7/10Sent by email
Enabled3. Employee recognized
Way to go, Marie!
Your customer praised
your excellent service.
Step 1: Tie your questions to the right roles
A scale group question lets you evaluate several roles within a single question: customer service for advisors, quality of work for technicians. Each sub-question carries its own metric and department.
Step 2: Open the employee report
The employee report shows overall performance per metric, per role, and per department, alongside key indicators like CSAT and NPS. The individual report shows one person's impact on those indicators and gathers every customer comment about them.
Step 3: Share and recognize automatically
Turn on automatic comment sharing: employees receive the feedback about them by email, Slack, or Microsoft Teams. Every Friday, the weekly summary sends them their individual report, which stays available through a shareable link.
What customer feedback changes for your teams
Evaluate on facts
Metrics and customer comments, not recollections
Compare what is comparable
Criteria matched to each role and department
Prepare follow-ups faster
Strengths, areas to watch, and coaching opportunities
A weekly summary
Each employee receives their feedback from the past seven days
InputKit helps me a lot evaluate employees and improve our service. I love the automatic feedback: every week my team gets an email from a satisfied patient. It motivates everyone, and the whole team has grown from the comments we receive.
Audrey Riel
Manager at Centre Dentaire Delongchamp
Ready to evaluate your teams with your customers' own words?
Your customers already say who does excellent work at your company. Take 15 minutes to see how to turn those comments into fair evaluations and real recognition.
