InputKit

InputKit, the customer feedback software for residential services

Improve your customer satisfaction related to your residential services

With our customer feedback software for residential services, you can benefit from satisfaction questionnaires that help you evaluate your teams, motivate your colleagues, increase your online reviews, and grow revenue.

Residential services technician wearing a hard hat and safety vest

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See InputKit in action during a 15-minute demonstration.

Béton Surface
Confort Expert
Electro Experts
HydroSolution
Leprohon
Stanley Security
Béton Surface
Confort Expert
Electro Experts
HydroSolution
Leprohon
Stanley Security
Challenges

We know your industry, and your challenges too

Every industry has its own recurring pain points around customer satisfaction. Here are the ones we hear most often in residential services, and how InputKit helps you turn them into opportunities.

Challenge 1 - It is hard to get satisfied customers to leave a Google review

Even when customers are happy, few take the time to share their experience online. Yet every extra star on Google can increase revenue.

What InputKit does for you: generate more Google reviews and increase revenue

More Google reviews mean more credibility and, on average, 54% revenue growth for residential service businesses.

Challenge 2 - Unhappy customers do not always tell you

Most dissatisfied customers never share their frustration directly, especially for smaller irritants. Without a follow-up mechanism, it is difficult to know what really happened in the field.

What InputKit does for you: manage dissatisfaction before it becomes public

Measure satisfaction at two key moments: after an estimate and after a completed service.

Challenge 3 - Missed sales, for the wrong reasons

When an estimate does not convert into a sale, the reason given by your representative is not always the same reason your customer has in mind.

What InputKit does for you: increase sales and team performance

InputKit gives you precise customer and prospect feedback at every stage of the journey. This feedback helps identify why estimates are not closing, adjust offers, equip representatives, and measure the quality of the service delivered.

I want more reviews

We helped them increase their revenue

Since we got InputKit, we identify 2-3x more unhappy customers. InputKit lets us act fast and create a WOW effect. It's an incredible tool, I couldn't go without it. Our ROI is excellent: it's the cheapest advertising we've ever had!

Robert Dubé

General Manager at Les Spécialistes de l'électroménager

We needed a simple, effective tool that was easy to integrate. InputKit delivered all of that. Today it's indispensable. If InputKit disappeared tomorrow morning, it would be chaos: we'd have to hire someone full-time just to do customer follow-ups.

Alexandre Guay

Sales Director at Caron & Guay

Since we started using the platform, several dealerships ask how we get so many Google reviews and such a strong rating. We generate 12x more positive reviews per month, with a 15x ROI. The truth is, we have the right tools.

Mario Gilbert

General Manager at Honda Lallier Ste-Foy

Now, with InputKit, I can analyze customer needs with automated surveys in minutes. It saves me about two hours of follow-up and management per day. We also get about five times more Google reviews than before. I couldn't live without it.

Alain Gauthier

Director of Communication and Customer Service at Point S – Pneus Carignan

InputKit helps me a lot evaluate employees and improve our service. I love the automatic feedback: every week my team gets an email from a satisfied patient. It motivates everyone, and the whole team has grown from the comments we receive.

Audrey Riel

Manager at Centre Dentaire Delongchamp

Deliver a customer and employee experience that lives up to your ambitions today

Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing.

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