InputKit, the B2B customer satisfaction survey software
With our B2B customer satisfaction survey software, question your customers at the right time, empower your employees and get numerous reviews online. InputKit is a trusted solution used by more than 2000 businesses all around the world.
68%
of customers are looking for a company with excellent customer satisfaction monitoring before deciding to establish a relationship in B2B.
Discover how InputKit, the B2B customer satisfaction survey software, can help you
Regularly monitor your customer satisfaction to ensure the quality of your BtoB services.
Increase your customer acquisition with automated online review requests.
Build a good customer relationship with personalized service based on the concrete needs of your partners.
Evaluate, empower and motivate your staff by sharing feedback from satisfied customers.
Save several hours of follow-up via our centralized platform and ergonomic interface.
Customer experience
Surveys that help you understand your B2B clients
Ask business clients for feedback after a delivery, a project or a support call.
A low score alerts the account manager before the relationship slips.
Every at-risk client gets an assigned follow-up with a clear deadline.
Track account satisfaction and catch trends before renewal time.
Employee experience
Feedback that keeps your service improving
Survey your staff before a big decision, anonymously if you like.
Each team sees the comments clients leave about its work.
A client's positive comment is sent automatically to the employee it names.
A report per employee shows how satisfied their clients are.
Google reviews
Online reviews that show your expertise
After a successful project, your client gets an invite to leave a Google review.
Answer every review in the right tone without losing your afternoon.
Detailed reviews reassure companies comparing suppliers.
A monthly report shows your rating, new reviews and the ones to answer.
From our community.
Here's what our B2B clients say about InputKit.
InputKit helps me a lot to evaluate employees and improve our customer service. I really like the automatic feedback tool! Every week, my employees receive an email from a satisfied patient with a comment. We get a lot of positive feedback from our patients, so it's very nice to receive and it helps motivate the team.
Audrey Riel
Manager of the Delongchamp Dental Center
Deliver a customer and employee experience that lives up to your ambitions today
Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!