InputKit, the physiotherapy customer satisfaction software
Keep your patients happy with our Physiotherapy Clinic Customer Reviews software. With our turnkey solution, get satisfaction questionnaires to evaluate your teams and increase your online reviews. InputKit is a trusted solution used by more than 2000 businesses all around the world!
69.3%
of patients prefer to be followed and questioned throughout treatment in order to obtain a service completely adapted to their needs.
Learn how InputKit, the physiotherapy customer satisfaction software, can help you
Track patient satisfaction through accurate and automated surveys.
Collect numerous reviews online and attract more patients to your clinic.
Adapt your treatments based on concrete feedback that translates into clear indicators.
Motivate and empower your teams by regularly sharing feedback from your patients.
Save several hours of follow-up with our centralized and automated platform.
Patient experience
Surveys made for physiotherapy treatments
Patients answer by text or email a few hours after their treatment.
The alert goes to your coordinator, who can call before the next session.
Spot the ones likely to drop out of treatment and assign a follow-up.
Your CSAT, NPS and CES, with the trend for each clinic.
Employee experience
Feedback to help you guide and motivate your staff
Survey your physiotherapists and front desk staff anonymously.
Each team sees patient comments about care and the front desk.
A patient thanks their physio? The comment is sent to them automatically.
A report per employee shows their patients' satisfaction session after session.
Google reviews
Positive reviews that bring in new patients
InputKit sends them a Google review request, then a text reminder.
AI drafts a personal reply. Read it over and post it.
A good rating and recent reviews matter when people look for a physio nearby.
Every month, a report shows your rating, new reviews and the ones to answer.
Blog posts & Suggested case studies
From our community.
Here's what our physiotherapy clients say about InputKit.
Since the implantation of InputKit, our accurate, quick and user-friendly surveys have allowed us to better track our patients' satisfaction. We even have a 100% customer satisfaction rate thanks to our surveys! In addition, our online reviews have increased by 60% over the last few months, which has greatly increased our online visibility and, by the same token, the acquisition of new customers! Definitely, I couldn’t do without it!
Maxime Besner
Physiotherapist and President of Ekinox Clinic
Deliver a customer and employee experience that lives up to your ambitions today
Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!