InputKit, the Car Dealer Customer Satisfaction and Survey Software
Retain your customers by offering an unforgettable service with our car dealer customer satisfaction and survey software. Ask your customers at the right time, motivate your employees and get more reviews online with our turnkey solution. InputKit is a trusted solution used by more than 2000 businesses all around the world!
95%
of Internet users read reviews online before doing business with a car dealer.
We are experts in your industry
Learn how InputKit, the car dealer customer satisfaction, and survey software, can help you
Monitor your customer satisfaction closely to ensure the quality of the dealership experience.
Attract more customers to dealerships with positive online reviews.
Offer personalized service based on customer feedback from automated surveys.
Evaluate and motivate your staff by sharing feedback from satisfied customers.
Save several hours of follow-up with our centralized and automated platform.
Customer experience
Surveys built for car dealerships
Customers rate the work, their advisor and the welcome in under a minute.
Your service manager is notified and can call before the customer goes elsewhere.
At-risk customers are assigned, and you can see where each call stands.
Compare satisfaction in sales and service, month over month.
Employee experience
Customer feedback to coach and motivate your dealership team
Survey your salespeople, advisors and technicians anonymously.
Sales, service and the shop see what their customers said.
When a customer praises their advisor, the compliment is sent to them automatically.
A report per employee shows their customers' satisfaction and how it trends.
Google reviews
More positive reviews to bring buyers to your dealership
Happy customers get a review request after a purchase or a service visit.
AI writes a first draft of your reply, and you tweak it if needed.
A strong rating and recent reviews matter when buyers compare dealerships nearby.
Rating, new reviews and unanswered ones, summed up in a report every month.
From our community.
Here's what our automotive clients say about InputKit.
Now, with InputKit, I can analyze customer needs with automated surveys in minutes. It saves me about two hours of tracking and management per day. We also get about five times more Google reviews than before. At InputKit, there is always someone to help us. The proposed surveys are simple to use and automated. I could not live without it.
Alain Gauthier
Director of Communication and Customer Service
Deliver a customer and employee experience that lives up to your ambitions today
Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!