
Case study
- 15×
- More Google reviews
- 104×
- Return on investment of the InputKit project
More Google reviews
Automate review requests by email, SMS, or WhatsApp after every service.
Recover dissatisfied customers
Get a real-time alert before a negative review goes public.
Decide with real data
Track trends and KPIs for every customer touchpoint.
Evaluate and motivate your employees
With concrete client feedback about their performance.
They trust us









Since we got InputKit, we identify 2-3x more unhappy customers. InputKit lets us act fast and create a WOW effect. It's an incredible tool, I couldn't go without it. Our ROI is excellent: it's the cheapest advertising we've ever had!
Robert Dubé
General Manager at Les Spécialistes de l'électroménager

We needed a simple, effective tool that was easy to integrate. InputKit delivered all of that. Today it's indispensable. If InputKit disappeared tomorrow morning, it would be chaos: we'd have to hire someone full-time just to do customer follow-ups.
Alexandre Guay
Sales Director at Caron & Guay

Since we started using the platform, several dealerships ask how we get so many Google reviews and such a strong rating. We generate 12x more positive reviews per month, with a 15x ROI. The truth is, we have the right tools.
Mario Gilbert
General Manager at Honda Lallier Ste-Foy

Now, with InputKit, I can analyze customer needs with automated surveys in minutes. It saves me about two hours of follow-up and management per day. We also get about five times more Google reviews than before. I couldn't live without it.
Alain Gauthier
Director of Communication and Customer Service at Point S – Pneus Carignan

InputKit helps me a lot evaluate employees and improve our service. I love the automatic feedback: every week my team gets an email from a satisfied patient. It motivates everyone, and the whole team has grown from the comments we receive.
Audrey Riel
Manager at Centre Dentaire Delongchamp

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Return on investment
Use the slider to select your revenue to estimate your return on investment
Impact of NPS increase
14,200 $
Impact of cross-selling
18,800 $
Impact of online review increase
28,000 $
Ce montant est une estimation basée sur les moyennes observées chez nos clients, et non une garantie de résultat.
NPS: NPS: An increase of 7 NPS points increases sales by 1%. On average, our clients increase their NPS by 5 points in the first 12 months. We therefore increase sales by 0.71%. (source)
Avis Google: Google reviews: An increase of 1 star on Google leads to an increase of about 7% in revenue. On average, our clients increase their rating by 0.2 stars in the first 12 months. We therefore increase sales by 1.4%. (source)
Ventes croisées: Cross-selling: On average, 9.4% of clients check an additional service and 10% of them convert to a sale. On average, cross-selling increases our clients' sales by 0.94%.