InputKit, the best Customer Feedback Software for Restaurants
Retain and attract new customers at restaurants with our customer experience, employee assessment and online reviews solution. InputKit is a trusted solution used by more than 2000 businesses all around the world!
79%
of restaurant guests will decide to order in an establishment that understands their needs and really cares about them.
Discover how InputKit, the customer feedback software for restaurants, can contribute to the success of your establishment
Ensure customer satisfaction and loyalty.
Attract more customers to restaurants with online reviews.
Adapt your service and menu according to the concrete feedback of your customers.
Evaluate and motivate your employees by sharing feedback from satisfied customers.
Save several hours of management with our fully customized and automated solution.
Customer experience
Customer satisfaction surveys for your restaurant
Guests get it by text or email an hour or two after they leave.
You hear about it right away, before it ends up on Google.
Assign the call to your manager and see when the guest was reached.
Track CSAT, NPS and CES month over month, for each location.
Employee experience
Useful feedback for your front and back of house
Ask your team a question, anonymously if you want honest answers.
The floor, the kitchen and the bar see what guests say about their work.
Positive comments are emailed automatically to the employee they're about.
See the rating each team member gets and how it changes over time.
Google reviews
More Google reviews for your restaurant
After a good meal, happy guests get an invite to leave you a review.
A personal reply is ready in seconds, so you just read it over and post it.
Plenty of recent reviews help people in the area pick your restaurant.
Your monthly report shows your rating, new reviews and the ones still waiting for a reply.
Discover our blog posts and case studies
From our community.
Here's what our restaurant clients say about InputKit.
Now, with InputKit, I can analyze customer needs with automated surveys in minutes. It saves me about two hours of tracking and management per day. We also get about five times more Google reviews than before. At InputKit, there is always someone to help us. The proposed surveys are simple to use and automated. I could not live without it.
Alain Gauthier
Director of Communication and Customer Service at Point S - Pneu Carignan
Deliver a customer and employee experience that lives up to your ambitions today
Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!