Medexa
Medexa is a management software used by medical and physiotherapy clinics. The integration with InputKit automates patient satisfaction follow-up after appointments, along with performance reports by employee.
Many of our clients use Medexa
Preview of the InputKit dashboard — the data shown is an example for illustration purposes.
What the Medexa integration with InputKit allows
Once an appointment is completed in Medexa, InputKit automates the patient satisfaction follow-up:
- Automatic personalized satisfaction survey, generally sent one to two hours after the appointment
- Sent by email or SMS depending on the contact information available (average response rate: 57% by SMS, 49% by email)
- Centralized dashboard with real-time notifications to quickly flag dissatisfied patients, up to 3 times more than would otherwise come forward on their own
- Intelligent response generator to help reply to negative feedback in a personalized, automated way
- Automatic prompt to leave a Google review for satisfied patients, with clients seeing 3 to 10 times more Google reviews on average
- Individual employee performance reports to evaluate and motivate staff, with positive comments automatically shared with the team
Ready to connect Medexa with InputKit?
Book a demo to see how you can automate satisfaction follow-up after every appointment.