Medexa
Medexa is a management software used by medical and physiotherapy clinics. The integration with InputKit automates patient satisfaction follow-up after appointments, along with performance reports by employee.
Many of our clients use Medexa
Preview of the InputKit dashboard. The data shown is an example for illustration purposes.
What the Medexa integration with InputKit allows
Once an appointment is completed in Medexa, InputKit automates the patient satisfaction follow-up:
- Automatic personalized satisfaction survey, generally sent one to two hours after the appointment
- Sent by email or SMS depending on the contact information available (average response rate: 57% by SMS, 49% by email)
- Centralized dashboard with real-time notifications to quickly flag dissatisfied patients, up to 3 times more than would otherwise come forward on their own
- Intelligent response generator to help reply to negative feedback in a personalized, automated way
- Automatic prompt to leave a Google review for satisfied patients, with clients seeing 3 to 10 times more Google reviews on average
- Individual employee performance reports to evaluate and motivate staff, with positive comments automatically shared with the team
Ready to connect Medexa with InputKit?
Book a demo to see how you can automate satisfaction follow-up after every appointment.