InputKit, the best customer feedback software for companies
With our customer satisfaction software for businesses, take advantage of our satisfaction surveys that will help you evaluate and motivate your teams at work and get more online reviews. Implement InputKit, the turnkey solution used by more than 2000 businesses all around the world!
89%
of customers appreciate that companies take the time to question them in order to improve the quality of their products and services.
They trust us
More than 2000 businesses all around the world
Discover how InputKit, the customer feedback software for companies, can contribute to your customer success
Perform regular customer satisfaction follow-ups to ensure the quality of your products and services.
Increase your number of online reviews to attract new customers to your branches.
Ensure continuous improvement of your service delivery through clear, real and concrete feedback.
Automatically share customer feedback with your teams to motivate and empower them.
Benefit from a centralized and ergonomic dashboard for proactive management of your business.
Customer experience
Automated satisfaction surveys for your business
After an order or a service, your customer gets a survey by email or text.
An alert goes to the right person as soon as a response is negative.
Every at-risk customer is assigned, and you see when they were called back.
Compare CSAT, NPS and CES across sites on a single dashboard.
Employee experience
Clear, useful feedback for every employee
Surveys to gauge morale and involve your teams in decisions.
Customer service, delivery and sales see what's about them.
Positive customer comments are sent automatically to the employees they mention.
A report per employee gives you the real picture, even at sites you rarely visit.
Google reviews
More positive online reviews to win customers
Happy customers are invited to leave a review and get a reminder if needed.
Every review gets a personal reply, drafted by AI and approved by you.
A better rating and recent reviews help customers choose you.
All your reviews, your rating and the ones to answer, in one monthly report.
Suggested blog posts & Case studies
Deliver a customer and employee experience that lives up to your ambitions today
Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!