Replay

InputKit end to end

The replay of the webinar where Philippe Genois and Othmane Bouhamdi walk through InputKit V2: Google review replies written in your style, the competitive report, the discussion thread, reports and the new integrations.

Presented on
Format
Video recording

Hosted by

Philippe Genois

President and co-founder of InputKit

Othmane Bouhamdi

Account Manager at InputKit

What we covered

A recap of the presentation, block by block. Click a timestamp to jump straight to that moment in the replay.

  1. Why a V2

    V1 collected reviews well, but its static reports made the data hard to act on. V2 was rebuilt with AI at its core.

    • Free migration, no data lost
    • Your integrations are recreated for you
    • Support can prioritize your migration

  2. What's new in V2

    An integration-first approach and new tools to follow your reviews wherever you are.

    • iOS and Android mobile app
    • Slack, Microsoft Teams, Facebook Reviews and RateMD
    • Notifications set by each user
    • Google review widget for your website

  3. Replying to your Google reviews with AI

    The AI learns your style from your past replies: your tone, your emojis, formal or casual address.

    • The style adjusts with every reply you edit
    • Reply to older reviews too, for your local SEO
    • Automatic replies to 5-star reviews

  4. Reports

    Every field your integrations send becomes a report segment.

    • Export to PDF or Excel
    • Positive comments shared with employees automatically
    • Negative comments routed privately to a manager

  5. The competitive report

    Compare your Google reviews, collection rate and Instagram, TikTok and Facebook followers with your competitors'.

    • Watch your competitors' news and promotions
    • Customizable dashboard with widgets

  6. The discussion thread

    Your email and text conversations in one place, in a messaging interface.

    • Internal notes and assigning a teammate
    • Close the feedback loop with your customers

  7. Questions and answers

    Attendees' questions, answered live by Philippe and Othmane.

    • Cross-selling and WhatsApp in V2
    • Exporting responses and reports
    • Survey reminders, now automatic

Your hosts

Philippe Genois

President and co-founder of InputKit

Othmane Bouhamdi

Account Manager at InputKit