Patient satisfaction software for health and wellness

Retain and attract patients with surveys tailored to your field. Evaluate your teams and collect more online reviews. Trusted by more than 2,000 businesses worldwide.

Health professional using InputKit to collect patient feedback

89%

of customers appreciate that companies question them in order to improve their services.

Discover how InputKit can help you in health and wellness

  1. Keep an excellent track of your customer satisfaction.

  2. Attract more customers to your facility with online reviews.

  3. Adapt your services based on customer feedback that translates into clear metrics.

  4. Evaluate and motivate your staff by sharing feedback from your patients.

  5. Save several hours of customer follow-up with our centralized and automated platform.

Patient experience

Surveys made for health and wellness clinics

  • Patients answer an hour or two after their visit, while it's still fresh.

  • A negative answer triggers an alert and opens a follow-up case.

  • At-risk patients rise to the top of a list, each with a follow-up.

  • Your CSAT, NPS and CES, updated with every new response.

Employee experience

Feedback that helps you guide and motivate your care team

  • Anonymous surveys show how your team really feels.

  • Front desk and each discipline see the comments about their work.

  • A patient's positive comment goes straight to the practitioner it's about.

  • Follow each practitioner's patient satisfaction month by month.

Google reviews

Positive reviews that bring in new patients

  • InputKit invites happy patients to leave a review and sends them a reminder.

  • Reply to every review in a few clicks, in a tone that sounds like you.

  • Steady reviews help your clinic stand out when people search for care nearby.

  • A monthly report sums up your rating, new reviews and what still needs a reply.

From our community.

Here's what our clients in health and wellness say about InputKit.

Since the implantation of InputKit, our accurate, quick and user-friendly surveys have allowed us to better track our patients' satisfaction. We even have a 100% customer satisfaction rate thanks to our surveys! In addition, our online reviews have increased by 60% over the last few months, which has greatly increased our online visibility and, by the same token, the acquisition of new customers! Definitely, I couldn't do without it!

Maxime Besner

Physiotherapist and President of Ekinox Clinic

Deliver a customer and employee experience that lives up to your ambitions today

Discover all that InputKit can do for your business during a brief 15-minute demo, at a time of your choosing!