SmartMoving
SmartMoving is management software for moving companies, bringing estimates, dispatch, crews and billing together in one place. The integration with InputKit automatically sends a satisfaction questionnaire as soon as a job is marked completed, while the experience is still fresh in the customer's mind.
What the SmartMoving integration with InputKit allows
The “Job completed” trigger is available: as soon as a job is marked completed in SmartMoving, InputKit takes over.
- Automatic satisfaction questionnaire sent as soon as a job is marked completed in SmartMoving
- Configurable questionnaire sequence and send delay, to reach the customer shortly after delivery
- Sent by email or text message depending on the contact details on file
- Real-time alert as soon as a customer reports being dissatisfied with their move, so you can fix it before it goes public
- Automatic Google review invitation for satisfied customers, plus per-employee performance reports
Ready to connect SmartMoving with InputKit?
Book a demo to see how you can automate satisfaction follow-up as soon as a move is completed in SmartMoving.