In this labour shortage, save time by automating your customer satisfaction tracking via text messages (SMS) and emails.
Welcome on InputKit's website!
What are the benefits of InputKit Customer Experience surveys?
Detect customer dissatisfaction in real time before it's too late.
Evaluate your employees based on concrete customer feedback.
Benefit from a centralized dashboard to access your customer experience performance indicators.
Increase your revenue through cross-selling.
Continuously improve your customer experience based on your customers' real needs.
Encourage your ambassadors to leave positive online reviews to gain credibility with potential customers.
With an investment of $3,000 per year, I can easily say we get 10 times the return, or $30,000 in increased revenue linked to InputKit, largely due to the increase in online reviews generated by the solution.
Joëlle Archambault
Director of Brands and Processes at Béton Surface
They trust us
Over 2,000 clients worldwide send surveys through InputKit
Discover the return on investment that the InputKit solution can give you
Return on investment
2,000,000 $
500,00010,000,000
Use the slider to select your revenue to estimate your return on investment
Annual increase in your income with InputKit
Impact of NPS increase
14,200 $
Impact of cross-selling
18,800 $
Impact of online review increase
28,000 $
Total61,000 $
Ce montant est une estimation basée sur les moyennes observées chez nos clients, et non une garantie de résultat.
Comment ce calcul est-il effectué ?
NPS: An increase of 7 NPS points increases sales by 1%. On average, our clients increase their NPS by 5 points in the first 12 months. We therefore increase sales by 0.71%. (source)
Avis Google: An increase of 1 star on Google leads to an increase of about 7% in revenue. On average, our clients increase their rating by 0.2 stars in the first 12 months. We therefore increase sales by 1.4%. (source)
Ventes croisées: On average, 9.4% of clients check an additional service and 10% of them convert to a sale. On average, cross-selling increases our clients' sales by 0.94%.
Improve your customer experience today
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