PC Voyages
PC Voyages is a management software used by travel agencies. The integration with InputKit automatically triggers a questionnaire at key moments of the traveller journey, from the moment a quote is sent to the traveller's return. Each trigger can feed its own sequence, tailored to where the customer is in that journey.
What the PC Voyages integration with InputKit allows
Three triggers cover the traveller journey, before, during and after the purchase.
- Quote sent: measures the experience during an information request or a quote
- Booking invoice sent: ideal for measuring the buying experience and how well the advisor supported the customer
- Traveller return date: measures overall satisfaction after the trip, the agency's service quality and how the trip was perceived
- Each trigger feeds its own sequence, so you ask the right questions at the right moment
- Real-time alerts when a customer is dissatisfied, plus performance tracking for every advisor
The return trigger relies only on the return date recorded in PC Voyages.
Ready to connect PC Voyages with InputKit?
Book a demo to see how you can follow your travellers' experience at every step, with no manual follow-ups.