Medesync
Medesync is a fully web-based electronic medical record from TELUS Health, used by Quebec clinics for scheduling, consultations, billing and lab results. The integration with InputKit uses the appointments recorded in Medesync to send a satisfaction questionnaire after the visit. Your appointment data becomes the starting point for measuring patient experience.
What the Medesync integration with InputKit allows
The Medesync integration lets you send a satisfaction questionnaire to patients based on the appointments recorded in the medical record.
- Satisfaction questionnaire sent to patients based on the appointments recorded in Medesync
- Only confirmed appointments are kept, cancellations are left out
- Sent by email or SMS, in the patient's language
- Results tied to the professional and the location involved, for performance reports by clinic
- Real-time alerts when a patient is dissatisfied, and Google review generation with satisfied patients
The integration relies on an appointment report produced in Medesync, rather than on a real-time connection.
Ready to connect Medesync with InputKit?
Book a demo to see how you can measure patient experience from the appointments already in Medesync.