Turn every renovation and construction project into a growth opportunity with InputKit. Our platform automates customer satisfaction, multiplies your Google reviews, and optimizes your local reputation. Over 2,000 businesses trust us.
95%
of internet users read online reviews before doing business with a professional.
Renovation and construction companies face increased competition and increasingly demanding clients. Consumers systematically check online reviews before choosing a contractor. In this context, customer experience software becomes essential to stand out and maintain a solid reputation.
In a context where 91% of Canadian consumers read at least one online review before choosing their contractor, being able to automatically generate these reviews becomes indispensable.
Renovation projects involve planning, demolition, construction, and finishing. Each stage generates different customer interactions and dissatisfaction risks. InputKit lets you track satisfaction at every critical phase and intervene proactively.
In construction, electricians, plumbers, painters, and tile setters all influence the client's final perception. InputKit gives you visibility on each team's performance to maintain overall project quality.
Configure automatic questionnaires based on project progress: after the quote presentation visit, work start, final delivery, and post-project follow-up. With 57% response rate by SMS and 49% by email, InputKit delivers significantly better feedback collection than manual methods.
Get detailed reports on satisfaction generated by each team. Automatically share customer compliments with your teams to improve engagement and professional pride.
Every satisfied customer automatically receives an invitation to leave an online review at the optimal moment. Our AI generates personalized, professional responses to all your customer reviews.
"InputKit allowed us to target and maximize our customer satisfaction follow-up at the highest level. This lets us verify work quality in real time and intervene when needed." — Diane Dion, Co-owner. Results: 6x more Google reviews collected monthly, +5 NPS points, 70% survey response rate.
"Since we got InputKit, it happens on its own and we receive 3x more reviews than before. Our Google reviews bring us credibility and clients see us as a serious company." — Maryse Couture, President, Toiture Couture
InputKit integrates with QuickBooks, Acomba, Sage50, Pipedrive, Prextra, and more to automate questionnaire triggers based on project progress.
Our team handles complete platform configuration tailored to your industry specifics. Training is included so your teams become autonomous quickly.
Join over 2,000 businesses that have already transformed their customer experience approach. In renovation and construction, every project is an opportunity to strengthen your reputation and generate more revenue.
With InputKit, I can analyze customer needs through automated questionnaires in minutes. It saves me about two hours of follow-up and management per day. We also get about five times more Google reviews than before.
Alain Gauthier
Director of Communications and Customer Service, Pneu Carignan
Discover everything InputKit can bring to your business in a brief 15-minute demo, at a time that works for you!
Absolutely. Our custom pricing allows small businesses to access professional-grade features.
InputKit detects dissatisfaction in real time and alerts you immediately. You can resolve the issue before the customer leaves a public negative review.
Our interface is designed to be simple. Included training is usually sufficient. Plus, most interactions happen automatically.
Yes, you can track the performance of your regular subcontractors and identify the best partners to maintain overall project quality.
