Lightspeed
Lightspeed is a point of sale and commerce platform used by retailers, restaurants and golf clubs to sell in store and online. The integration with InputKit follows up a completed transaction with a satisfaction questionnaire. The survey goes out on its own, so nobody at the counter has to remember it.
What the Lightspeed integration with InputKit allows
The Lightspeed integration lets you trigger InputKit sendings from the transactions recorded in your point of sale.
- InputKit questionnaire triggered automatically after a completed transaction in Lightspeed
- A sending delay set for each of your sequences, by email or text message
- Satisfaction measured per employee, with individual performance reports
- Real-time alerts when a customer reports being dissatisfied, so you can step in before things escalate
- Satisfied customers invited to leave a Google review, right after the questionnaire
Ready to connect Lightspeed with InputKit?
Book a demo to see how you can measure customer satisfaction after every transaction recorded in Lightspeed.