Karzoun
Karzoun is a WhatsApp customer communication platform businesses use to broadcast messages, automate replies and connect WhatsApp to their other business tools. The integration with InputKit lets you trigger a satisfaction questionnaire from the events tracked in Karzoun. The survey goes out on its own, with no action from your team.
What the Karzoun integration with InputKit allows
The Karzoun integration lets you trigger InputKit sendings from the events tracked in your messaging platform.
- InputKit questionnaire triggered automatically from an event recorded in Karzoun
- Can be triggered, for example, once an exchange with a customer wraps up
- A sending delay set for each of your sequences, by email or text message
- Satisfaction measured per employee, with individual performance reports
- Real-time alerts when a customer reports being dissatisfied, so you can step in quickly
Ready to connect Karzoun with InputKit?
Book a demo to see how you can measure customer satisfaction from the conversations tracked in Karzoun.