GEM-CAR
GEM-CAR is a shop management software used by auto repair shops, tire centres and fleet managers. The integration with InputKit passes GEM-CAR data along so customer experience follow-ups run automatically after a visit to the shop, with no extra work at the service counter.
What the GEM-CAR integration with InputKit allows
The data GEM-CAR sends over feeds your InputKit sequences, once the connection between both systems is in place.
- Automatic satisfaction questionnaire sent to the customer after their visit to the shop
- No lists to export and no reminders for the service counter team to chase
- Real-time alerts when a customer is dissatisfied, so you can call them back before a negative review goes up
- Performance reports per service advisor and per location
- Google review invitations for satisfied customers, to strengthen the shop's local visibility
Ready to connect GEM-CAR with InputKit?
Book a demo to see how you can track customer satisfaction after every visit to the shop.