DataCandy
DataCandy is a Canadian gift card and loyalty platform used by restaurants, retailers, spas and fitness centres. The integration with InputKit automatically sends your questionnaire sequences from certain events recorded in DataCandy, for example a transaction posted to a member's account.
What the DataCandy integration with InputKit allows
Events recorded in DataCandy trigger the matching InputKit sequence, with nothing for your team to do.
- Automatic InputKit sequence sent after a transaction is recorded in DataCandy
- Measures the in-store experience of the members of your loyalty program
- Adjustable send delay for each trigger, so you reach the customer at the right moment
- Satisfaction reports by location or by employee, built from the responses you receive
- Real-time alerts when a customer is dissatisfied, and Google review invitations for happy ones
Ready to connect DataCandy with InputKit?
Book a demo to see how you can automate customer follow-ups from the transactions already recorded in DataCandy.