NPS Software - Net Promoter Score
Improve your customer experience with our NPS software
Take advantage of our NPS software to measure metrics that matter to you. As a result of a service rendered or a lived experience, question your clients to obtain relevant feedback that will translate into performance indicators. This will allow you to continuously improve your customer experience. Be proactive in managing your business: benefit from InputKit, the NPS survey software used by more than 2000 businesses all around the world!
Be sure to measure your NPS progress with our automated NPS software
1. Create your questions to determine your key metrics
2. Send your surveys and keep an eye on the evolution of your metrics
3. Optimize your business practices based on feedback from our NPS software
4. Continuously evaluate the effectiveness of your organizational changes by tracking the evolution of your key metrics
5. Spread your positive metrics internally to motivate your employees
Discover the return on investment that the InputKit solution can give you
Return on investment
Enter your annual revenue to estimate your return on investment
Annual increase in your income with Inputkit
Impact of NPS increase
+14,200 $
Impact of online review increase
+28,000 $
Impact of cross-selling
+18,800 $
Ce montant est une estimation basée sur les moyennes observées chez nos clients, et non une garantie de résultat.
Comment ce calcul est-il effectué ?
Impact of NPS increase: An increase of 7 NPS points increases sales by 1%. On average, our clients increase their NPS by 5 points in the first 12 months. We therefore increase sales by 0.71%. (source)
Impact of online review increase: An increase of 1 star on Google leads to an increase of about 7% in revenue. On average, our clients increase their rating by 0.2 stars in the first 12 months. We therefore increase sales by 1.4%. (source)
Impact of cross-selling: On average, 9.4% of clients check an additional service and 10% of them convert to a sale. On average, cross-selling increases our clients' sales by 0.94%.
Improve your customer experience today
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