Toiture Couture increases its customer experience with InputKit

Before having InputKit, we didn't have anything systematic in place to ensure customer satisfaction. With the InputKit alert, I know immediately when a case is hot. This allows me to be proactive and resolve the situation upfront. We save at least $15,000 a year in lost time, stress, mismanaged cases, poor reputation, and more. We've always struggled with Google reviews, asking customers to leave one on our page. Since we've had InputKit, it happens automatically, and we receive 3x more reviews than before. Our Google reviews give us credibility, and customers see us as a serious company. Just that alone makes it worth the investment!