Groupe Sécurité Alarma increase its customer experience

« Our response rate is 46%, and I have my indicators in real time! It's amazing to be able to position ourselves, to know what clients think of us—what's good and what needs improvement. Thanks to the feedback, we've started working on an action plan to improve based on what our clients have said. If you want to try an in-house solution, trust me, we've tried it, and you're much better off with InputKit. The return on investment is well worth it. »

François Lacombe
Sales Director at Groupe Sécurité Alarma