Aircall
Aircall is a cloud phone system sales and service teams use to handle their calls from the browser or their mobile. The integration with InputKit follows up a completed call with a satisfaction questionnaire. The survey goes out on its own, with nothing for the agent to remember.
What the Aircall integration with InputKit allows
The Aircall integration lets you trigger InputKit sends from the calls your team handles.
- Automatic InputKit questionnaire triggered once a call ends in Aircall
- Feedback attributed to the agent who took the call, with individual performance reports
- Send delay set for each of your sequences, by email or by text
- Real-time alerts when a customer reports being dissatisfied, so you can step in before it escalates
Ready to connect Aircall with InputKit?
Book a demo to see how you can measure customer satisfaction after every call handled in Aircall.