Acumatica
Acumatica is a cloud ERP system that brings financial management, supply chain, manufacturing, sales and services together in a single platform. The integration with InputKit automatically sends your questionnaire sequences from certain events recorded in Acumatica, for example a completed order or an issued invoice.
What the Acumatica integration with InputKit allows
Events recorded in Acumatica trigger the matching InputKit sequence, with nothing for your team to do.
- Automatic InputKit sequence sent when an order is completed in Acumatica
- Can also trigger when an invoice is issued, to measure the buying experience
- Adjustable send delay for each trigger, so you reach the customer at the right moment
- Performance reports by representative or by team, built from the responses you receive
- Real-time alerts when a customer is dissatisfied, and Google review invitations for happy ones
Ready to connect Acumatica with InputKit?
Book a demo to see how you can automate customer follow-ups from the transactions already recorded in Acumatica.