Customer experience assessment and improvement

Evaluate and improve your customer experience

InputKit helps hundreds of companies in 20 different countries

Automated survey following customer experience


A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level.

Simple and easy for the customer

Less than 60 seconds to complete.

Unbeatable response rate

49% by email and 57% by SMS.

Personalized for each client

Adapt the questions to the client's current situation.

In your colors

Your surveys are fully tailored to your company.

Measure what matters


The satisfaction ratings most used by companies around the world.

CSAT

CSAT represents the general level of customer satisfaction.

Net Promoter Score

Net Promoter Score is a satisfaction index that represents the recommendation level of your customers.

CES

CES is a new satisfaction index that represents how easy it is for your customers to do business with you. (available soon on InputKit)

Measure and track what's important to you


You can define the metrics that are important to your business.

Evaluate and motivate your employees


Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts.

Know what's going on

Based on your customers' feedback, see what is really going on in the field.

Make employees accountable

Hold your employees accountable for the customer experience they deliver.

Adapt their remuneration

Possibility of offering bonuses to the best for example

Easystart.

We take care of everything for you, it's turnkey.

Unlimited support included

In completeconfidence.

Trust the opinions of companies like yours.

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Get started today!

Schedule your free demo now, or call us with any questions.

or call us: (438) 806-0096