5 effective ways to increase the response rate to your customer feedback surveys

As we explain in our article ‘The secret behind the effectiveness of customer feedback‘, customer feedback is really important for your company. The more feedback you obtain, the more…


The secret behind the effectiveness of customer feedback

No matter how good and careful you are with your customers, it’s very likely that some of them will have a bad experience at some point. The worst part is that you probably won’t ever be…


How online reviews can increase revenue for your business

Picture this scenario: You’re looking online for a product or service. You make a quick search and you end up with a list of companies or products. You then have to choose from that seamless…


InputKit

The new strategy behind top businesses growth [Net Promoter Score]

What is the Net Promoter Score?The Net Promoter Score is one of the most used satisfaction indicator by businesses in all industries. It’s now an indispensable tool to measure customer satisfaction.…


InputKit

The reason why you have trouble finding new products/services to offer

It's all about the perspectiveYou probably think you already offer everything your clients would ever want or need. Well, we doubt it. The reason is that most businesses we’ve encountered…


InputKit

5 overlooked opportunities to increase business

1. Offer the best product/service out thereThis one is by far the most important. You can have the best marketing strategies in place, but if you’re not willing to offer a great product/service, you…