Keep an eye on everything happening in your business.

The customer experience management software used by more than 2,000 companies to improve their online reputation.

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  • 4.9 Google

  • 96% CSAT

  • 8× more reviews

The platform

From collection to action

Four pillars to turn every piece of feedback into growth.

Collect feedback at the right moment

Email, SMS, or WhatsApp sequences triggered at the right moment through your integrations.

Collection

Steer customer experience at a glance

CSAT, NPS, trends, and alerts on one clear dashboard, plus a weekly summary.

Dashboard

Manage and grow your online reputation

Google, Facebook, and Capterra reviews in one place. Request and respond faster.

Reputation

Turn feedback into action with AI

Each morning, a short priority list from your feedback. You know what to handle first.

AI CoachInputKit IA

  1. Call a customer today

    I waited 40 minutes. Nobody came.

  2. NPS down in Laval

  3. Train the front desk on waits

I aim to

What goal would you like to achieve?

Improve my customer experience

Measure satisfaction after each sending, catch dissatisfied customers early, and turn each piece of feedback into concrete action.

  • CSAT and NPS questionnaires after each sending
  • Alerts as soon as a customer is dissatisfied
  • Coach and discussions to turn feedback into action
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Google reviews

Increase my online reviews

Automate Google review collection after every sending and turn your online reputation into sales.

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No technical setup required

on the show

Dans l'œil du dragon

Philippe pitched InputKit to the Dragons. That appearance accelerated our growth in Quebec.

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Integrations

Connect everything, achieve more

Integrate your favorite apps and tools to simplify workflows, reduce manual work, and keep your team in sync.

Industries

Follow-ups built for your sector, from dental clinics to retail.

See all industries

Dental clinic

Clinique dentaire

Health & wellness

Santé et bien-être

Restaurants

Restaurants

Residential services

Services résidentiels

Hotels

Hôtels

Automotive

Automobile

Retail

Commerce de détail

Business services

Services aux entreprises

Other industries

Autres industries

InputKit Guide

The public directory of customer excellence

Mentions and Customer Excellence Award winners, by sector and city.

31 sectors44,201 businesses evaluated

Explore the Guide
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Resources

Blog and resources

Tips, trends, and best practices to improve customer and employee experience.

Customer stories

Trusted by growing teams

Alain Gauthier

Director of Communications and Customer Service @ Point S

Now, with InputKit, I can analyze customer needs through automated surveys in a few minutes. It saves me about two hours of follow-up and management every day.

Read the story

Dominik Mignault

Owner @ Physio des Collines

Before InputKit, we had no tool to measure the quality of our customer experience. InputKit also increased our Google reviews. I could no longer do without InputKit.

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Joëlle Archambault

Director of Brands and Processes @ Béton Surface

With an investment of $3,000 a year, I can easily say we are making 10 times the investment, or $30,000 more in revenue from InputKit.

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Robert Dubé

General Manager @ Les Spécialistes

Since we have InputKit, we identify 2-3x more dissatisfied customers. InputKit lets us act quickly and create a WOW effect. It is the cheapest advertising we have ever had.

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Audrey Riel

Manager @ Centre Dentaire Delongchamp

InputKit helps me a lot in evaluating employees. It also helps me improve our customer service, and it motivates the team.

Read the story

Start delivering a customer experience worthy of your ambitions today

Discover everything InputKit can bring to your business during a brief 15-minute demonstration, at a time that suits you!

Book my free demo

CSAT

96%

+4 pts vs last month

Google reviews

4.9

273 verified reviews

AI Coach

2

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